PRIVACY POLICY

 

Introduction

This privacy policy explains how Quartermaster Limited (“we”, “us”, “our”) collects, uses, discloses and protects your personal information when you visit www.qrtr.ai

or interact with us through our forms, newsletters, or demo bookings. “Personal information” has the meaning set out in the New Zealand Privacy Act 2020.

This policy applies only to the public-facing qrtr website and our marketing and early-access processes. It does not cover the operation of any future product, platform, or Word add-in.

If you would like more information on the Privacy Act, visit: www.privacy.org.nz

This policy was last updated on 30/11/2025.

 

Changes to This Policy

We may update this policy from time to time by publishing a new version on our website. Changes take effect from the date the updated version is posted.

 

What Personal Information We Collect

Information you provide directly

We collect personal information when you voluntarily submit it through our website, including:

  • Newsletter sign-up: email address
  • Request Early Access form:
    • name
    • email
    • company name
    • role/job title
    • company size range
    • reason for interest
  • Book a Demo: email address (and any other details you choose to provide)

Providing this information is optional, but if you choose not to provide it, we may be unable to contact you or provide early-access invitations or demos.

Information collected automatically

When you visit our website, we automatically collect information such as:

  • IP address
  • device information
  • browser information
  • pages viewed
  • links clicked
  • time spent on the site

This data is collected via HubSpot, cookies, and similar tracking technologies.

 

How We Use Your Personal Information

We use your personal information for the following purposes:

  • to contact you about newsletters, early-access, or demo bookings
  • to communicate with you about product updates or marketing material
  • to understand who is interested in qrtr and how visitors interact with our website
  • to improve our website, marketing, and communications
  • to respond to enquiries and requests
  • to maintain the security and functionality of our website
  • to comply with legal obligations

We do not sell or share your personal information with third parties for their own marketing purposes.

You may unsubscribe from marketing emails at any time.

 

Who We Disclose Your Information To

We may disclose your personal information to:

  • HubSpot, which provides our CRM, analytics, forms and marketing system
  • service providers who support our website or marketing activities (e.g., hosting, analytics)
  • professional advisers (e.g., auditors, lawyers)
  • government agencies where required by law
  • any other person where you have authorised the disclosure or where it is permitted under the Privacy Act

We do not share your personal information with other companies for their use.

 

International Transfers

Some of our service providers (including HubSpot) may store or process personal information outside New Zealand. Where they do, we rely on the protections available under the Privacy Act 2020, including comparable privacy safeguards.

 

Protecting Your Personal Information

We take reasonable steps to protect the personal information we hold from loss, unauthorised access, misuse or disclosure. However, data transmission over the internet is at your own risk.

 

Accessing and Correcting Your Personal Information

You have the right to request access to, or correction of, the personal information we hold about you. To do so, contact us at: hello@qrtr.ai

We may require proof of identity before responding.

 

Cookies

We use cookies to help recognise your browser, analyse website usage and improve performance.

You may disable cookies through your browser settings, but this may affect website functionality.

 

Data Retention

We retain personal information only for as long as required for the purposes described in this policy or as required by law. Aggregated or anonymised data may be retained indefinitely.

 

Contact Us

If you have any questions about this privacy policy or your personal information, contact us at:

hello@qrtr.ai